Remote and Managed Services

All mid-sized companies have a range of computers, servers and IT technology. Any disruption or disaster affecting the availability of your IT technology can impact employee productivity, customer service, product/service delivery, booking and billing activity, and profitability.

Manage IT Service Plans

Info Solutions provides delivery and management of network-based services for data, voice, and video. Our Manage IT Service Plans help mid-sized companies with limited or minimal IT resources focus on growing your business rather than on monitoring and supporting your IT infrastructure.

Info Solutions’ Manage IT Service Plans provide the following IT Infrastructure Solutions:

  • 24/7/365 Network, System & Application Monitoring
  • Remote Help Desk Support
  • IP Telephony & PBX Management
  • Network & Firewall Management
  • Software Release Management
  • Carrier Services Management
  • Outsourced IT
  • Staff Augmentation Services
  • Cloud Hosting
  • Disaster Recovery
When you outsource management of your IT infrastructure you expect efficiency and accountability, and you don’t get that without experience. Info Solutions’ team of IT services specialists, with years of extensive IT technology experience, provides clients with single source accountability and control of your IT infrastructure, as well as up-time management, disaster recovery and technical support.

Key Benefits

  • Reduced Capital Outlay: Cost savings as compared to in-house expenditures.
  • Access to New Technology: Utilize the leverage and resources offered by a Managed Service Provider.
  • 24/7/365 Coverage: Support for your IT systems and backup for existing staff.
  • Technical Expertise: Get the specialized technical skills required without adding headcount.
  • Predictable Expense Structure: With a monthly or annual fee, you will always know your costs ahead of time.

What expertise can our Clients expect from our Managed Services?

  • Helping clients manage their IT infrastructure that requires monitoring and maintenance.
  • Keeping your IT infrastructure running smoothly.
  • Establishing single source accountability and control of your IT infrastructure.
  • Managing the risk of operational disruption with a dedicated team of experienced IT support specialists.
  • Minimizing any impact to employees while returning you to business as fast as possible.
  • Monitoring all servers to be in front of any issues that may impact business as usual.